PENETRATION TESTING

In today’s digital world, IT security is a key pillar of every company’s success. Penetration testing allows you to uncover vulnerabilities in your systems before cybercriminals exploit them. With our experts, you receive a comprehensive analysis and practical recommendations to protect your data and business processes.

What is penetration testing?

Penetration testing (also known as “ethical hacking”) involves simulated cyberattacks designed to identify weaknesses in IT systems, networks, and applications. It is used to identify risks and develop solutions that minimize threats.

We use cutting-edge techniques and tools that simulate real-world attacks. Our goal is to provide you not only with an overview of your current level of protection but also with concrete steps to improve it.

Why is penetration testing important?

Every year, countless companies face cyberattacks that lead to data loss, reputational damage, and financial losses. Penetration testing allows you to:

  • Reduce the risk of attacks: We quickly identify and fix vulnerabilities.
  • Protect sensitive data: Your data and your clients’ data remain secure.
  • Comply with regulations: Ensure compliance with standards such as GDPR.

Investing in IT security is an investment in the future of your business.

How does a penetration test work?

Types of penetration tests

  • Internal tests: Simulating attacks from within your organization.
  • External tests: Testing vulnerabilities through external access points.
  • Application testing: Verifying the security of your web and mobile applications.
  • Physical tests: Assessing the physical security of your IT infrastructure.

Testing process

  1. Requirements analysis: We assess your needs and objectives.
  2. Vulnerability identification: Our team conducts thorough testing.
  3. Results report: We provide you with a detailed analysis and recommendations for improvement.

BENEFITS OF WORKING WITH IT HELP

Tailored approach

Every test is customized to meet the specific needs of the client.

Latest innovations

We use cutting-edge technologies and methodologies.

Certified experts

Our team holds recognized certifications in cybersecurity.

30 years of IT experience

We have years of hands-on experience and hundreds of successfully completed tests.

WHAT OUR CLIENTS SAY ABOUT US

VÁŠ SPRIEVODCA PENETRAČNÝMI TESTAMI

OUR PARTNERS

IT HELP Hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava
Franz Mika weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days
Monday – Friday,
8:00 AM – 5:00 PM
(or by arrangement)

CLOUD AND CLOUD SERVICES

Cloud services offer a modern solution for businesses looking to streamline their IT processes, reduce costs, and increase flexibility.

The cloud allows companies to quickly adjust their resources to current demands, eliminates the need for large hardware investments, and provides advanced data protection. By leveraging cloud technology, you can not only improve the performance of your IT systems but also gain a competitive edge in the market.

OUR CLOUD SOLUTIONS

Cloud Infrastructure

Our cloud infrastructure provides businesses with a robust environment for running applications, data, and services. We offer solutions that are scalable and flexible, designed to grow alongside your company. Our solutions include virtual servers, databases, network services, and all the components needed for reliable and secure operation of your applications in the cloud.

Cloud Storage


We offer secure and cost-effective solutions for storing your data in the cloud. Our cloud storage enables fast access to your data from anywhere, with guaranteed availability and redundancy that minimizes the risk of data loss. With our services, you can easily back up, archive, and manage large volumes of data without investing in physical servers.

Cloudová spolupráce

Using cloud tools such as Microsoft 365 and Google Workspace, we boost the efficiency of your teamwork. These tools enable your employees to collaborate on documents, share files, and communicate in real time, regardless of their location. Implementing cloud collaboration tools leads to faster decision-making, better project management, and higher productivity across your entire team.

Cloud Security

Data security in the cloud comes first. We offer advanced security measures including data encryption, multi-factor access verification, and continuous threat monitoring. Our solutions are designed to protect your sensitive information from unauthorized access and cyberattacks.

Microsoft 365 Business Standard subscription box – premium apps, secure cloud services, and advanced security for businesses

CLOUD MIGRATION

Transitioning to cloud technologies can be a major step for any business, bringing significant advantages such as lower operational costs, increased scalability, and improved service availability.

Our specialists guide you through the entire migration process, from planning and data and application transfer through to integration with your existing systems. Our goal is to ensure a smooth and seamless transition to the cloud so you can start benefiting from it as quickly as possible.

HOW IT HELP MANAGES YOUR MICROSOFT 365 MIGRATION

First Conversation

It all starts with a call where we discuss your specific needs and expectations around moving to Microsoft cloud services.

Visiting Your Office

We come to your premises for a thorough review of your existing IT infrastructure and work environment. This helps us pinpoint the needs and challenges tied to your Microsoft 365 migration.

In-Depth Analysis

We examine your current setup and requirements to uncover where Microsoft 365 can drive improvements and innovation across your workflows.

Custom Proposal

Based on our analysis, we put together a tailored proposal that outlines the recommended services, projected costs, and migration timeline.

Implementation and Beyond

Once you approve the proposal, we move into the implementation phase, deploying Microsoft 365 and providing ongoing support and maintenance.

WHAT OUR CLIENTS SAY

OUR PARTNERS

IT HELP hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava
Franz Mika weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days Monday – Friday,
8:00 AM – 5:00 PM

(or by arrangement)

IT AUDIT FOR BUSINESS

Do you really know what state your IT is in?

We offer IT audit services for businesses and organizations across Slovakia. Our goal is to ensure your IT systems are secure, efficient, and performing at their full potential.

We provide a comprehensive range of services including security assessments, IT process evaluations, and technology audits. Our experienced specialists help you identify risks, verify the effectiveness of existing controls, and implement best practices to protect your IT infrastructure.

OUR IT AUDIT SERVICES

For: Businesses handling sensitive data

Security Audit

Any business handling sensitive data or facing cyber threats

Focus:

Firewall configuration, access controls, endpoint protection, vulnerability scanning, and threat readiness

What you get:
Complete security posture assessment
Vulnerability report with risk ratings
Prioritized recommendations for immediate and long-term fixes
For: Growing IT environments

Infrastructure Audit

Businesses with growing or undocumented IT environments

Focus:

Servers, networks, workstations, storage, backup systems, and software licensing

What you get:
Full inventory of all IT assets and configurations
Performance and capacity analysis
Recommendations for optimization and modernization
For: Regulated businesses

Compliance Audit

Businesses subject to GDPR, NIS2, or ISO 27001 requirements

Focus:

Data protection processes, access management, documentation, training records, and incident response procedures

What you get:
Gap analysis against the relevant regulatory framework
Compliance readiness score
Action plan to address any gaps before an official audit

WHY CHOOSE US

Personalized Approach

We adapt our services to the specific needs and requirements of each client, ensuring maximum relevance and effectiveness of our recommendations.

Expertise and Experience

Our auditors have years of experience and hold certifications according to international standards.

More Than Just an Audit

After completing the audit, we help you carry out and implement the proposed improvements.

Comprehensive Solutions

We provide a wide spectrum of IT audit services, from security audits to IT process evaluations.

WHAT OUR CLIENTS SAY

OUR PARTNERS

IT HELP hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava
Franz Mika weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days
Monday – Friday,
8:00 AM – 5:00 PM
(or by arrangement)

DIGITAL SECURITY

In today’s technology-driven world, protecting your data and systems is more important than ever before.

Digital security has become an essential part of every successful business, not only for large corporations but also for small and medium-sized companies. Cyberattacks are growing more sophisticated and more frequent. Safeguarding your business data is critical to sustaining your operations and protecting confidential information.

We take care of your data protection and backup, secure your network against cyberattacks, and through regular monitoring, prevent any security threats before they materializ

WHY DIGITAL SECURITY MATTERS

  • Protecting sensitive data: Keeping your data secure is essential to maintaining the trust of your customers and business partners. Loss or compromise of sensitive information can have serious financial and legal consequences.
  • Preventing financial losses: Cyberattacks can cause significant financial damage, whether through lost revenue, system recovery costs, or penalties for non-compliance with data protection regulations.
  • Preserving your reputation: Cyber incidents can seriously harm your company’s reputation. Customer trust is hard to earn and easy to lose, which is why it is important to demonstrate that your business takes security seriously.
  • Ensuring business continuity: Cyberattacks can lead to outages and disruptions across your operations. Effective digital security helps ensure that your systems remain operational and ready at all times.

HOW YOUR PARTNERSHIP WITH IT POMOC BEGINS

Initial Contact

Everything starts with a phone conversation where we learn about your requirements and expectations. We then schedule a meeting at your location.

On-Site Assessmen

We visit your premises to review your IT infrastructure and work environment. This helps us understand the specific challenges and security needs your business faces.

Analysis and Evaluation

We assess the current state of your IT to uncover areas that need strengthening or modernization. The findings serve as the foundation for a proposal built specifically for you.

Detailed Quote

Based on the assessment and analysis, we deliver a clear quote covering the proposed services, expected costs, and implementation timeline.

Ongoing Partnership

Once approved, we move straight into implementation. From that moment, your IT is in our hands and we handle every issue that comes your way.

WHAT OUR CLIENTS SAY

OUR PARTNERS

IT HELP hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava
Franz Mika weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days Monday – Friday, 8:00 AM – 5:00 PM (or by arrangement)

IT SECURITY TRAINING FOR BUSINESS

Your employees are your strongest defense. Or your weakest link.

90% of successful cyberattacks start with human error. A single click on a phishing email can cost your business thousands. Our hands-on security training transforms your team from a vulnerability into your first line of defense.

  • 30 Years of Experience
  • 600 Protected Businesses

OUR TRAINING PROGRAMS

For: All Employees

Security Awareness for Employees

No technical background required

What your team will learn:
How to recognize phishing emails and social engineering tactics
Safe browsing, mobile device security, and password management
How to handle suspicious emails, links, and attachments
Home network and router security for remote workers
What to do when a security incident occurs
For: IT Professionals

Ethical Network Hacking

IT professionals and network administrators

What your IT team will learn:
Network scanning with NMAP, NIKTO, and WPSCAN
Traffic analysis with Wireshark and TCPdump
Attack techniques: ARP spoofing, DoS, SQL Injection
How attackers think and how to close the gaps they exploit
Practical defense strategies based on real-world scenarios

WHAT OUR CLIENTS SAY

OUR PARTNERS

YOUR GUIDE TO IT SECURITY TRAINING

IT HELP hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava
Franz Mika Weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days
Monday – Friday,
8:00 AM – 5:00 PM
(or by arrangement)

ENDPOINT PROTECTION FOR BUSINESS

Your employees’ devices are your biggest security risk.

70% of cyberattacks begin at an endpoint: a laptop, a workstation, a mobile phone. One click on a phishing email can compromise your entire business. We deploy and manage enterprise-grade endpoint protection that stops threats before they reach your data.

  • 30 Years of Experience
  • 600 Protected Businesses

ARE YOUR DEVICES TRULY PROTECTED?

Your antivirus licenses have expired or are not centrally managed
Employees install software without IT oversight or approval
You have no visibility into which devices are patched and which are vulnerable
Remote workers connect to your network from unsecured personal devices
You have no automated system for detecting and responding to threats

WHAT WE DELIVER

  • Antivirus and Anti-Malware Enterprise-grade ESET protection deployed and managed across all your devices. Continuous updates, real-time scanning, and centralized threat management.
  • Server Protection Purpose-built security configurations for your server environment. Maximum protection with minimal impact on server performance.
  • Vulnerability and Patch Management Automated scanning, identification, and patching of vulnerabilities across all operating systems and applications. No manual effort required from your team.
  • Extended Detection and Response (XDR) Deep threat analysis that catches what standard antivirus misses. Automated response that isolates threats instantly and minimizes damage.
Certified Technology Partner

Official ESET Technology Partner

We are a certified ESET partner, deploying and managing ESET endpoint security solutions for businesses across Slovakia and the EU.

ESET Technology Partner
Endpoint Security
For workstations and laptops
Server Security
For Windows and Linux servers
PROTECT Platform
Centralized management
LiveGuard Advanced
Zero-day threat protection

HOW WE PROTECT YOUR DEVICES

Free Endpoint Assessment

We start with a no-obligation call to understand your device landscape, current protection, and security concerns.

Endpoint Audit

Our specialists examine your computers, laptops, servers, and mobile devices to map vulnerabilities and identify gaps in your existing security.

Protection Plan

We design a layered endpoint security strategy covering antivirus, patching, XDR, and server protection tailored to your risk profile.

Security Quote

You receive a transparent quote with recommended solutions, costs, and rollout schedule. No hidden fees.

Rollout and Continuous Protection

We deploy protection across all endpoints and activate monitoring. Your devices are continuously updated, patched, and secured with regular reporting.

WHAT OUR CLIENTS SAY

YOUR GUIDE TO ENDPOINT PROTECTION

OUR PARTNERS

IT HELP hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava
Franz Mika weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days
Monday – Friday,
8:00 AM – 5:00 PM
(or by arrangement)

FIREWALL PROTECTION FOR BUSINESS

Is your corporate network truly secure?

Every 39 seconds, a cyberattack targets a business somewhere in the world. Without a properly configured firewall, your company data, customer information, and daily operations are at risk.

We design, deploy, and manage enterprise-grade firewall solutions that keep your business protected around the clock.

  • 30 Years of Experience
  • 600 Protected Businesses
IT HELP specialist managing IT security and firewall configuration on a laptop

IS YOUR BUSINESS AT RISK?

Your employees work remotely but your VPN is outdated or missing
You have no visibility into what traffic enters and leaves your network
Your firewall rules haven't been reviewed or updated in over a year
You've experienced slow network performance with no clear explanation
You worry about ransomware but aren't sure if your defenses are adequate

WHAT WE DELIVER

  • Firewall Design and Deployment Custom firewall architecture tailored to your network. We configure rules, policies, and zones (LAN, WAN, DMZ) to ensure maximum protection with zero disruption to your operations.
  • VPN and Secure Remote Access We set up encrypted VPN tunnels so your team can work securely from home, on the road, or from any branch office.
  • Active Threat Protection Our solutions include Intrusion Prevention (IPS), Antivirus, Web Filtering, and Application Control to block threats before they reach your systems.
  • Firewall Audit and Optimization We audit your existing firewall using Fortinet Security Best Practices (FSBP) with over 70 checkpoints, then deliver a clear report with actionable improvements.

WHY BUSINESSES TRUST IT HELP WITH THEIR SECURITY

  • Expertise and Experience: Our technicians and security specialists have extensive experience and deep knowledge of network security, enabling us to deliver high-quality security solutions.
  • Customized Solutions: We understand that every business has unique security needs. Our services are always tailored to precisely match your requirements and demands.
  • Latest Technologies: We use the most advanced security technologies and practices, including NGFW and SIEM tools, for active protection against threats and attacks.

HOW WE SECURE YOUR NETWORK

Free Security Assessmen

We start with a no-obligation call to understand your current setup, concerns, and goals.

Network and Firewall Audit

Our specialists visit your premises to examine your infrastructure, identify vulnerabilities, and evaluate your existing firewall configuration.

Security Analysis

We assess your current network posture and firewall setup in detail, pinpointing weaknesses and identifying the optimal protection strategy for your business.

Security Proposal

You receive a clear, detailed proposal with recommended solutions, expected costs, and an implementation timeline.

Deployment and Ongoing Protection

Once approved, we install and configure your firewall, set up VPN access, and activate all protection layers. From that point, your network is continuously monitored, updated, and optimized. You receive regular security reports and our team is always one call away.

WHAT OUR CLIENTS SAY

YOUR GUIDE FOR FIREWALL CONFIGURATION

OUR PARTNERS

IT HELP hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava
Franz Mika Weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days
Monday – Friday,
8:00 AM – 5:00 PM
(or by arrangement)

NETWORK MANAGEMENT

In today’s digital age, network infrastructure is the foundation of every successful business. As technologies evolve and networks become increasingly complex, it is critically important that they are managed regularly and effectively.

Effective corporate network management can significantly boost productivity, ensure seamless communication between business computers, and protect critical company data. Our IT solutions help ensure your network infrastructure runs at peak performance, stays fully secured, and operates without interruptions.

BENEFITS OF CORPORATE NETWORK MANAGEMENT

  • Increased Efficiency: Outsourced network management streamlines operations by automating routine processes and reducing the need for manual intervention. Centralized management of network resources ensures all components are coordinated and working efficiently as part of an integrated system.
  • Security and Protection: Outsourcing network management provides continuous monitoring and regular updates of security protocols, reducing the likelihood of security incidents. This approach includes implementing the latest security measures and policies that defend against cyberattacks and minimize the risk of data loss or misuse. Active defense and rapid threat response keep your network safe and reliable.
  • Cost Optimization: Outsourced network management contributes to significant cost savings by eliminating the need to maintain a large internal IT team. By outsourcing, you not only reduce costs but also avoid unplanned staff absences. An external IT team is always available when you need them.

NETWORK MANAGEMENT WITH IT HELP

  • Expertise and Experience: We have a team of trained specialists with deep knowledge of network technologies and security.
  • Advanced Technology Solutions: We use the latest technologies and tools for network monitoring and management, ensuring your network is efficient, secure, and always updated to the latest standards.
  • Customized Services: We offer services tailored to the specific needs and requirements of our clients. Our personalized approach ensures optimal utilization of your network infrastructure.
  • Enhanced Security: Our management includes implementing security policies, regular security audits, and updates. This protects our clients’ networks against cyber threats and ensures compliance with legal and regulatory requirements.
  • Cost Optimization: Our clients can reduce their operational costs through more efficient network management. Our solutions enable better resource utilization and reduce the need for internal IT staff.

HOW WE MANAGE YOUR NETWORK

Consultation

We start with a call to discuss your network requirements, current challenges, and goals. We then schedule an on-site visit.

Infrastructure Review

We visit your premises to assess your network infrastructure and working environment. This helps us identify specific needs and vulnerabilities in your current setup.

Network Analysis

We evaluate your current network state and needs to pinpoint areas for improvement and optimization. From these findings, we prepare a tailored proposal for your business.

Custom Quote

Based on our review and analysis, we deliver a detailed quote covering the proposed services, estimated costs, and implementation timeline.

Implementation and Ongoing Support

Once approved, we deploy the agreed solutions and begin managing your network. From that point, we provide continuous monitoring, maintenance, and support for every network issue that arises.

WHAT OUR CLIENTS SAY

YOUR GUIDE TO NETWORK MANAGEMENT

OUR PARTNERS

IT HELP Hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT POMOC
Čajakova 26, Bratislava
Franz Mika weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days Monday – Friday, 8:00 AM – 5:00 PM (or by arrangement)

PC MANAGEMENT

In a world where technology drives every aspect of business, unexpected IT issues can seriously disrupt operations and lead to significant losses. From system failures to cyberattacks, every scenario demands a fast and effective response.

At IT HELP, we understand these challenges and offer comprehensive PC management services for businesses, ensuring your computers communicate seamlessly and your technology systems run flawlessly.

BENEFITS OF PC MANAGEMENT

  • Performance Optimization and Work Efficiency: Managing your business computers ensures your IT systems are always fully operational, boosting employee performance and productivity. Monitoring and managing hardware and software performance helps identify and resolve potential issues before they become serious.
  • Data and Privacy Protection: A vital part of PC management is safeguarding customer data and privacy. Implementing security measures and regular software updates help minimize the risk of data leaks and ensure compliance with data protection regulations.
  • Minimized Downtime Risk: Preventive measures and regular maintenance of your PC infrastructure help reduce the risk of outages. These measures lower the probability of unplanned disruptions and ensure the stability of your systems.
  • Faster Problem Resolution: Remote management and support enable fast, efficient resolution of IT problems without requiring physical presence. This minimizes delays in problem resolution and increases satisfaction among employees and customers.
  • Preventing Data Loss: Regular data backups and a solid recovery plan help minimize the risk of losing critical data in the event of a failure or outage. A thorough recovery plan ensures your business operations can be restored as quickly as possible without data loss.

BENEFITS OF WORKING WITH IT HELP

  • Years of Experience and Expertise: Our technicians and consultants have years of hands-on experience, enabling us to deliver professional, high-quality services.
  • Solutions Tailored to You: We always adapt our services to the specific needs of our clients. Our personalized approach allows us to provide the best possible solutions that perfectly fit your business.
  • Proactive Management and Maintenance: We don’t wait for problems to react. Our strategic, proactive approach ensures your IT systems are always updated and optimized.
  • Transparent Pricing Models: We offer clear, straightforward pricing with no hidden fees. You only pay for actual time worked.

HOW WE MANAGE YOUR COMPUTERS

Initial Call

We begin with a phone conversation to discuss your requirements and needs. We also schedule an on-site meeting.

On-Site Evaluation

During our visit, we review your IT infrastructure and working environment. This allows us to identify specific needs and challenges your business faces.

Detailed Analysis

We analyze your current state and needs to identify areas for improvement and innovation. From these insights, we build a proposal tailored to your business.

Pricing Proposal

Based on the evaluation and analysis, we prepare a quote that outlines the proposed services, estimated costs, and implementation timeline.

Ongoing Management

Once approved, we implement the agreed solutions. From that point, we regularly maintain your infrastructure and resolve every IT issue that comes your way.

WHAT OUR CLIENTS SAY

YOUR GUIDE TO BUSINESS PC MANAGEMENT

OUR PARTNERS

IT HELP Hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava
Franz Mika weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days Monday – Friday, 8:00 AM – 5:00 PM (or by arrangement)

SPRÁVA SERVEROV

V dnešnej digitálnej dobe je neustála dostupnosť a bezpečnosť serverov kľúčom k úspechu každej firmy. Ponúkame komplexnú správu serverov a zaistíme, že vaše dáta budú v bezpečí a vaše operácie plynulé. S našimi službami máte istotu, že vaše systémy sú neustále monitorované a chránené pred hrozbami.

Pomáhame znížiť riziko dátových strát a optimalizujeme výkonnosť serverov, aby vaše podnikanie mohlo prosperovať bez zbytočných výdavkov. Naše riešenia sú navrhnuté tak, aby zodpovedali špecifickým potrebám vašej firmy. 

ČO JE SPRÁVA SERVEROV

Správa serverov zahŕňa sériu technických a administratívnych úloh, ktoré zabezpečujú bezproblémový chod serverového parku. Medzi základné komponenty našich služieb patria pravidelné aktualizácie softvéru, monitorovanie výkonu serverov, zabezpečenie dát, a manažment databázových systémov. Tieto služby sú základom pre zabezpečenie stabilného a spoľahlivého IT prostredia, ktoré je nevyhnutné pre moderné podnikanie. Správne nastavený a udržiavaný server môže zvýšiť celkovú efektivitu a znížiť počet výpadkov alebo bezpečnostných incidentov. Náš prístup zahrňuje prispôsobenie každého aspektu správy serverov podľa individuálnych potrieb klienta. Pomocou najnovších technológií a postupov zabezpečíme, že vaše servery sú vždy plne funkčné.

SPRÁVA SERVEROV S IT POMOC

Naša firma poskytuje komplexný balíček služieb, ktorý obsahuje:

  • Proaktívne monitorovanie: Neustále sledovanie výkonu, zdravia serverov a sieťových zariadení, aby sme predišli akýmkoľvek problémom ešte pred ich vznikom.
  • Zálohovanie a obnova dát: Pravidelné zálohovanie dát na bezpečné miesta, vrátane off-site lokácií s rýchlymi a efektívnymi možnosťami obnovy.
  • Aktualizácie a patch management: Udržiavame vaše systémy vždy aktualizované a plne zabezpečené.
  • Technická podpora: Ponúkame rýchlu reakciu na vzniknuté technické problémy a výpadky servera.

Naše riešenia prispôsobujeme špecifických požiadavkám vašej firmy, aby sme zaistili, že vaše servery a dáta sú chránené proti všetkým formám hrozieb. Naša technická podpora zahŕňa okamžité riešenie akýchkoľvek incidentov, čo znamená menej prerušení vo vašich každodenných obchodných činnostiach. 

PRIEBEH SPOLUPRÁCE S IT POMOC

Kontaktovanie klienta

Spolupráca začína telefonickým rozhovorom, v ktorom diskutujeme s klientom o jeho požiadavkách a potrebách. Zároveň sa dohodneme na spoločnom stretnutí.

Obhliadka u klienta

Počas návštevy klienta sa informujeme o jeho IT infraštruktúre a pracovnom prostredí. Tento krok nám umožňuje identifikovať špecifické potreby a výzvy, s ktorými sa klient stretáva.

Analýza situácie

Analýza aktuálneho stavu a potrieb klienta nám umožňuje identifikovať oblasti pre zlepšenie a inovácie. Vďaka získaným informáciám vieme vypracovať ponuku pre klienta na mieru.

Cenová ponuka

Na základe predchádzajúcej obhliadky a analýzy pripravíme cenovú ponuku, ktorá detailne popisuje navrhované služby, odhadované náklady a časový rámec realizácie. 

Spolupráca

Po schválení cenovej ponuky začína fáza realizácie, kedy sa implementujú dohodnuté služby a riešenia. Následne sa o klienta pravidelné staráme a riešime každý jeho problém s IT.

PRIEBEH SPOLUPRÁCE S IT POMOC

Kontaktovanie klienta

Spolupráca začína telefonickým rozhovorom, v ktorom diskutujeme s klientom o jeho požiadavkách a potrebách. Zároveň sa dohodneme na spoločnom stretnutí.

Obhliadka u klienta

Počas návštevy klienta sa informujeme o jeho IT infraštruktúre a pracovnom prostredí. Tento krok nám umožňuje identifikovať špecifické potreby a výzvy, s ktorými sa klient stretáva.

Analýza situácie

Analýza aktuálneho stavu a potrieb klienta nám umožňuje identifikovať oblasti pre zlepšenie a inovácie. Vďaka získaným informáciám vieme vypracovať ponuku pre klienta na mieru.

Cenová ponuka

Na základe predchádzajúcej obhliadky a analýzy pripravíme cenovú ponuku, ktorá detailne popisuje navrhované služby, odhadované náklady a časový rámec realizácie. 

Spolupráca

Po schválení cenovej ponuky začína fáza realizácie, kedy sa implementujú dohodnuté služby a riešenia. Následne sa o klienta pravidelné staráme a riešime každý jeho problém s IT.

ČO O NÁS POVEDALI NAŠI ZÁKAZNÍCI

VÁŠ SPRIEVODCA SPRÁVOU SERVEROV

NAŠI PARTNERI

IT POMOC linka

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

linka@itpomoc.sk

Kde nás nájdete

IT POMOC
Čajakova 26, Bratislava
Franz Mika weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

Sme Vám k dispozícii v
pracovné dni
pondelok – piatok
8:00 – 17:00
(prípadne podľa dohody)