PENETRATION TESTING

In today’s digital world, IT security is a key pillar of every company’s success. Penetration testing allows you to uncover vulnerabilities in your systems before cybercriminals exploit them. With our experts, you receive a comprehensive analysis and practical recommendations to protect your data and business processes.

What is penetration testing?

Penetration testing (also known as “ethical hacking”) involves simulated cyberattacks designed to identify weaknesses in IT systems, networks, and applications. It is used to identify risks and develop solutions that minimize threats.

We use cutting-edge techniques and tools that simulate real-world attacks. Our goal is to provide you not only with an overview of your current level of protection but also with concrete steps to improve it.

Why is penetration testing important?

Every year, countless companies face cyberattacks that lead to data loss, reputational damage, and financial losses. Penetration testing allows you to:

  • Reduce the risk of attacks: We quickly identify and fix vulnerabilities.
  • Protect sensitive data: Your data and your clients’ data remain secure.
  • Comply with regulations: Ensure compliance with standards such as GDPR.

Investing in IT security is an investment in the future of your business.

How does a penetration test work?

Types of penetration tests

  • Internal tests: Simulating attacks from within your organization.
  • External tests: Testing vulnerabilities through external access points.
  • Application testing: Verifying the security of your web and mobile applications.
  • Physical tests: Assessing the physical security of your IT infrastructure.

Testing process

  1. Requirements analysis: We assess your needs and objectives.
  2. Vulnerability identification: Our team conducts thorough testing.
  3. Results report: We provide you with a detailed analysis and recommendations for improvement.

BENEFITS OF WORKING WITH IT HELP

Tailored approach

Every test is customized to meet the specific needs of the client.

Latest innovations

We use cutting-edge technologies and methodologies.

Certified experts

Our team holds recognized certifications in cybersecurity.

30 years of IT experience

We have years of hands-on experience and hundreds of successfully completed tests.

WHAT OUR CLIENTS SAY ABOUT US

Posted on Google Google
Marian Pavlovic profile picture
Marian Pavlovic
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
rýchla, efektívna pomoc s PC, profesionálny prístup a kompetentný personál spoločnosti. Ďakujem Vám!
Posted on Google Google
Mária Knollmayerová profile picture
Mária Knollmayerová
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Veľká spokojnost
Posted on Google Google
Eduard Rosa profile picture
Eduard Rosa
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Výborná práca odborníka na realizáciu opravy základných úkonov, teším sa na ďalšiu spoluprácu.Rosa Eduard
Posted on Google Google
Tatiana Taročková profile picture
Tatiana Taročková
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Vysoko oceňujem profesionalitu a ústretový prístup personálu pri riešení problému s mojím počítačom. Linke IT POMOC dávam päť hviezdičiek a odporúčam ju všetkým zákazníkom v podobnej situácii.
Posted on Google Google
Sandner Robert profile picture
Sandner Robert
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Každý problém s IT vyriešený rýchlo a racionálne
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

VÁŠ SPRIEVODCA PENETRAČNÝMI TESTAMI

OUR PARTNERS

IT HELP Hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava
Franz Mika weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days
Monday – Friday,
8:00 AM – 5:00 PM
(or by arrangement)

IT SECURITY TRAINING FOR BUSINESS

Your employees are your strongest defense. Or your weakest link.

90% of successful cyberattacks start with human error. A single click on a phishing email can cost your business thousands. Our hands-on security training transforms your team from a vulnerability into your first line of defense.

  • 30 Years of Experience
  • 600 Protected Businesses

OUR TRAINING PROGRAMS

For: All Employees

Security Awareness for Employees

No technical background required

What your team will learn:
How to recognize phishing emails and social engineering tactics
Safe browsing, mobile device security, and password management
How to handle suspicious emails, links, and attachments
Home network and router security for remote workers
What to do when a security incident occurs
For: IT Professionals

Ethical Network Hacking

IT professionals and network administrators

What your IT team will learn:
Network scanning with NMAP, NIKTO, and WPSCAN
Traffic analysis with Wireshark and TCPdump
Attack techniques: ARP spoofing, DoS, SQL Injection
How attackers think and how to close the gaps they exploit
Practical defense strategies based on real-world scenarios

WHAT OUR CLIENTS SAY

Posted on Google Google
Marian Pavlovic profile picture
Marian Pavlovic
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
rýchla, efektívna pomoc s PC, profesionálny prístup a kompetentný personál spoločnosti. Ďakujem Vám!
Posted on Google Google
Mária Knollmayerová profile picture
Mária Knollmayerová
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Veľká spokojnost
Posted on Google Google
Eduard Rosa profile picture
Eduard Rosa
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Výborná práca odborníka na realizáciu opravy základných úkonov, teším sa na ďalšiu spoluprácu.Rosa Eduard
Posted on Google Google
Tatiana Taročková profile picture
Tatiana Taročková
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Vysoko oceňujem profesionalitu a ústretový prístup personálu pri riešení problému s mojím počítačom. Linke IT POMOC dávam päť hviezdičiek a odporúčam ju všetkým zákazníkom v podobnej situácii.
Posted on Google Google
Sandner Robert profile picture
Sandner Robert
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Každý problém s IT vyriešený rýchlo a racionálne
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

OUR PARTNERS

YOUR GUIDE TO IT SECURITY TRAINING

IT HELP hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava
Franz Mika Weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days
Monday – Friday,
8:00 AM – 5:00 PM
(or by arrangement)

ENDPOINT PROTECTION FOR BUSINESS

Your employees’ devices are your biggest security risk.

70% of cyberattacks begin at an endpoint: a laptop, a workstation, a mobile phone. One click on a phishing email can compromise your entire business. We deploy and manage enterprise-grade endpoint protection that stops threats before they reach your data.

  • 30 Years of Experience

ARE YOUR DEVICES TRULY PROTECTED?

Your antivirus licenses have expired or are not centrally managed
Employees install software without IT oversight or approval
You have no visibility into which devices are patched and which are vulnerable
Remote workers connect to your network from unsecured personal devices
You have no automated system for detecting and responding to threats

WHAT WE DELIVER

  • Antivirus and Anti-Malware Enterprise-grade ESET protection deployed and managed across all your devices. Continuous updates, real-time scanning, and centralized threat management.
  • Server Protection Purpose-built security configurations for your server environment. Maximum protection with minimal impact on server performance.
  • Vulnerability and Patch Management Automated scanning, identification, and patching of vulnerabilities across all operating systems and applications. No manual effort required from your team.
  • Extended Detection and Response (XDR) Deep threat analysis that catches what standard antivirus misses. Automated response that isolates threats instantly and minimizes damage.
Certified Technology Partner

Official ESET Technology Partner

We are a certified ESET partner, deploying and managing ESET endpoint security solutions for businesses across Slovakia and the EU.

ESET Technology Partner
Endpoint Security
For workstations and laptops
Server Security
For Windows and Linux servers
PROTECT Platform
Centralized management
LiveGuard Advanced
Zero-day threat protection

HOW WE PROTECT YOUR DEVICES

Free Endpoint Assessment

We start with a no-obligation call to understand your device landscape, current protection, and security concerns.

Endpoint Audit

Our specialists examine your computers, laptops, servers, and mobile devices to map vulnerabilities and identify gaps in your existing security.

Protection Plan

We design a layered endpoint security strategy covering antivirus, patching, XDR, and server protection tailored to your risk profile.

Security Quote

You receive a transparent quote with recommended solutions, costs, and rollout schedule. No hidden fees.

Rollout and Continuous Protection

We deploy protection across all endpoints and activate monitoring. Your devices are continuously updated, patched, and secured with regular reporting.

WHAT OUR CLIENTS SAY

Posted on Google Google
Marian Pavlovic profile picture
Marian Pavlovic
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
rýchla, efektívna pomoc s PC, profesionálny prístup a kompetentný personál spoločnosti. Ďakujem Vám!
Posted on Google Google
Mária Knollmayerová profile picture
Mária Knollmayerová
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Veľká spokojnost
Posted on Google Google
Eduard Rosa profile picture
Eduard Rosa
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Výborná práca odborníka na realizáciu opravy základných úkonov, teším sa na ďalšiu spoluprácu.Rosa Eduard
Posted on Google Google
Tatiana Taročková profile picture
Tatiana Taročková
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Vysoko oceňujem profesionalitu a ústretový prístup personálu pri riešení problému s mojím počítačom. Linke IT POMOC dávam päť hviezdičiek a odporúčam ju všetkým zákazníkom v podobnej situácii.
Posted on Google Google
Sandner Robert profile picture
Sandner Robert
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Každý problém s IT vyriešený rýchlo a racionálne
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

YOUR GUIDE TO ENDPOINT PROTECTION

OUR PARTNERS

IT HELP hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava
Franz Mika weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days
Monday – Friday,
8:00 AM – 5:00 PM
(or by arrangement)

FIREWALL PROTECTION FOR BUSINESS

Is your corporate network truly secure?

Every 39 seconds, a cyberattack targets a business somewhere in the world. Without a properly configured firewall, your company data, customer information, and daily operations are at risk.

We design, deploy, and manage enterprise-grade firewall solutions that keep your business protected around the clock.

  • 30 Years of Experience
IT HELP specialist managing IT security and firewall configuration on a laptop

IS YOUR BUSINESS AT RISK?

Your employees work remotely but your VPN is outdated or missing
You have no visibility into what traffic enters and leaves your network
Your firewall rules haven't been reviewed or updated in over a year
You've experienced slow network performance with no clear explanation
You worry about ransomware but aren't sure if your defenses are adequate

WHAT WE DELIVER

  • Firewall Design and Deployment Custom firewall architecture tailored to your network. We configure rules, policies, and zones (LAN, WAN, DMZ) to ensure maximum protection with zero disruption to your operations.
  • VPN and Secure Remote Access We set up encrypted VPN tunnels so your team can work securely from home, on the road, or from any branch office.
  • Active Threat Protection Our solutions include Intrusion Prevention (IPS), Antivirus, Web Filtering, and Application Control to block threats before they reach your systems.
  • Firewall Audit and Optimization We audit your existing firewall using Fortinet Security Best Practices (FSBP) with over 70 checkpoints, then deliver a clear report with actionable improvements.

WHY BUSINESSES TRUST IT HELP WITH THEIR SECURITY

  • Expertise and Experience: Our technicians and security specialists have extensive experience and deep knowledge of network security, enabling us to deliver high-quality security solutions.
  • Customized Solutions: We understand that every business has unique security needs. Our services are always tailored to precisely match your requirements and demands.
  • Latest Technologies: We use the most advanced security technologies and practices, including NGFW and SIEM tools, for active protection against threats and attacks.

HOW WE SECURE YOUR NETWORK

Free Security Assessmen

We start with a no-obligation call to understand your current setup, concerns, and goals.

Network and Firewall Audit

Our specialists visit your premises to examine your infrastructure, identify vulnerabilities, and evaluate your existing firewall configuration.

Security Analysis

We assess your current network posture and firewall setup in detail, pinpointing weaknesses and identifying the optimal protection strategy for your business.

Security Proposal

You receive a clear, detailed proposal with recommended solutions, expected costs, and an implementation timeline.

Deployment and Ongoing Protection

Once approved, we install and configure your firewall, set up VPN access, and activate all protection layers. From that point, your network is continuously monitored, updated, and optimized. You receive regular security reports and our team is always one call away.

WHAT OUR CLIENTS SAY

Posted on Google Google
Marian Pavlovic profile picture
Marian Pavlovic
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
rýchla, efektívna pomoc s PC, profesionálny prístup a kompetentný personál spoločnosti. Ďakujem Vám!
Posted on Google Google
Mária Knollmayerová profile picture
Mária Knollmayerová
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Veľká spokojnost
Posted on Google Google
Eduard Rosa profile picture
Eduard Rosa
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Výborná práca odborníka na realizáciu opravy základných úkonov, teším sa na ďalšiu spoluprácu.Rosa Eduard
Posted on Google Google
Tatiana Taročková profile picture
Tatiana Taročková
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Vysoko oceňujem profesionalitu a ústretový prístup personálu pri riešení problému s mojím počítačom. Linke IT POMOC dávam päť hviezdičiek a odporúčam ju všetkým zákazníkom v podobnej situácii.
Posted on Google Google
Sandner Robert profile picture
Sandner Robert
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Každý problém s IT vyriešený rýchlo a racionálne
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

YOUR GUIDE FOR FIREWALL CONFIGURATION

OUR PARTNERS

IT HELP hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava
Franz Mika Weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days
Monday – Friday,
8:00 AM – 5:00 PM
(or by arrangement)

NETWORK MANAGEMENT

In today’s digital age, network infrastructure is the foundation of every successful business. As technologies evolve and networks become increasingly complex, it is critically important that they are managed regularly and effectively.

Effective corporate network management can significantly boost productivity, ensure seamless communication between business computers, and protect critical company data. Our IT solutions help ensure your network infrastructure runs at peak performance, stays fully secured, and operates without interruptions.

BENEFITS OF CORPORATE NETWORK MANAGEMENT

  • Increased Efficiency: Outsourced network management streamlines operations by automating routine processes and reducing the need for manual intervention. Centralized management of network resources ensures all components are coordinated and working efficiently as part of an integrated system.
  • Security and Protection: Outsourcing network management provides continuous monitoring and regular updates of security protocols, reducing the likelihood of security incidents. This approach includes implementing the latest security measures and policies that defend against cyberattacks and minimize the risk of data loss or misuse. Active defense and rapid threat response keep your network safe and reliable.
  • Cost Optimization: Outsourced network management contributes to significant cost savings by eliminating the need to maintain a large internal IT team. By outsourcing, you not only reduce costs but also avoid unplanned staff absences. An external IT team is always available when you need them.

NETWORK MANAGEMENT WITH IT HELP

  • Expertise and Experience: We have a team of trained specialists with deep knowledge of network technologies and security.
  • Advanced Technology Solutions: We use the latest technologies and tools for network monitoring and management, ensuring your network is efficient, secure, and always updated to the latest standards.
  • Customized Services: We offer services tailored to the specific needs and requirements of our clients. Our personalized approach ensures optimal utilization of your network infrastructure.
  • Enhanced Security: Our management includes implementing security policies, regular security audits, and updates. This protects our clients’ networks against cyber threats and ensures compliance with legal and regulatory requirements.
  • Cost Optimization: Our clients can reduce their operational costs through more efficient network management. Our solutions enable better resource utilization and reduce the need for internal IT staff.

HOW WE MANAGE YOUR NETWORK

Consultation

We start with a call to discuss your network requirements, current challenges, and goals. We then schedule an on-site visit.

Infrastructure Review

We visit your premises to assess your network infrastructure and working environment. This helps us identify specific needs and vulnerabilities in your current setup.

Network Analysis

We evaluate your current network state and needs to pinpoint areas for improvement and optimization. From these findings, we prepare a tailored proposal for your business.

Custom Quote

Based on our review and analysis, we deliver a detailed quote covering the proposed services, estimated costs, and implementation timeline.

Implementation and Ongoing Support

Once approved, we deploy the agreed solutions and begin managing your network. From that point, we provide continuous monitoring, maintenance, and support for every network issue that arises.

WHAT OUR CLIENTS SAY

Posted on Google Google
Marian Pavlovic profile picture
Marian Pavlovic
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
rýchla, efektívna pomoc s PC, profesionálny prístup a kompetentný personál spoločnosti. Ďakujem Vám!
Posted on Google Google
Mária Knollmayerová profile picture
Mária Knollmayerová
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Veľká spokojnost
Posted on Google Google
Eduard Rosa profile picture
Eduard Rosa
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Výborná práca odborníka na realizáciu opravy základných úkonov, teším sa na ďalšiu spoluprácu.Rosa Eduard
Posted on Google Google
Tatiana Taročková profile picture
Tatiana Taročková
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Vysoko oceňujem profesionalitu a ústretový prístup personálu pri riešení problému s mojím počítačom. Linke IT POMOC dávam päť hviezdičiek a odporúčam ju všetkým zákazníkom v podobnej situácii.
Posted on Google Google
Sandner Robert profile picture
Sandner Robert
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Každý problém s IT vyriešený rýchlo a racionálne
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

YOUR GUIDE TO NETWORK MANAGEMENT

OUR PARTNERS

IT HELP Hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT POMOC
Čajakova 26, Bratislava
Franz Mika weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days Monday – Friday, 8:00 AM – 5:00 PM (or by arrangement)

PC MANAGEMENT

In a world where technology drives every aspect of business, unexpected IT issues can seriously disrupt operations and lead to significant losses. From system failures to cyberattacks, every scenario demands a fast and effective response.

At IT HELP, we understand these challenges and offer comprehensive PC management services for businesses, ensuring your computers communicate seamlessly and your technology systems run flawlessly.

BENEFITS OF PC MANAGEMENT

  • Performance Optimization and Work Efficiency: Managing your business computers ensures your IT systems are always fully operational, boosting employee performance and productivity. Monitoring and managing hardware and software performance helps identify and resolve potential issues before they become serious.
  • Data and Privacy Protection: A vital part of PC management is safeguarding customer data and privacy. Implementing security measures and regular software updates help minimize the risk of data leaks and ensure compliance with data protection regulations.
  • Minimized Downtime Risk: Preventive measures and regular maintenance of your PC infrastructure help reduce the risk of outages. These measures lower the probability of unplanned disruptions and ensure the stability of your systems.
  • Faster Problem Resolution: Remote management and support enable fast, efficient resolution of IT problems without requiring physical presence. This minimizes delays in problem resolution and increases satisfaction among employees and customers.
  • Preventing Data Loss: Regular data backups and a solid recovery plan help minimize the risk of losing critical data in the event of a failure or outage. A thorough recovery plan ensures your business operations can be restored as quickly as possible without data loss.

BENEFITS OF WORKING WITH IT HELP

  • Years of Experience and Expertise: Our technicians and consultants have years of hands-on experience, enabling us to deliver professional, high-quality services.
  • Solutions Tailored to You: We always adapt our services to the specific needs of our clients. Our personalized approach allows us to provide the best possible solutions that perfectly fit your business.
  • Proactive Management and Maintenance: We don’t wait for problems to react. Our strategic, proactive approach ensures your IT systems are always updated and optimized.
  • Transparent Pricing Models: We offer clear, straightforward pricing with no hidden fees. You only pay for actual time worked.

HOW WE MANAGE YOUR COMPUTERS

Initial Call

We begin with a phone conversation to discuss your requirements and needs. We also schedule an on-site meeting.

On-Site Evaluation

During our visit, we review your IT infrastructure and working environment. This allows us to identify specific needs and challenges your business faces.

Detailed Analysis

We analyze your current state and needs to identify areas for improvement and innovation. From these insights, we build a proposal tailored to your business.

Pricing Proposal

Based on the evaluation and analysis, we prepare a quote that outlines the proposed services, estimated costs, and implementation timeline.

Ongoing Management

Once approved, we implement the agreed solutions. From that point, we regularly maintain your infrastructure and resolve every IT issue that comes your way.

WHAT OUR CLIENTS SAY

Posted on Google Google
Marian Pavlovic profile picture
Marian Pavlovic
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
rýchla, efektívna pomoc s PC, profesionálny prístup a kompetentný personál spoločnosti. Ďakujem Vám!
Posted on Google Google
Mária Knollmayerová profile picture
Mária Knollmayerová
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Veľká spokojnost
Posted on Google Google
Eduard Rosa profile picture
Eduard Rosa
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Výborná práca odborníka na realizáciu opravy základných úkonov, teším sa na ďalšiu spoluprácu.Rosa Eduard
Posted on Google Google
Tatiana Taročková profile picture
Tatiana Taročková
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Vysoko oceňujem profesionalitu a ústretový prístup personálu pri riešení problému s mojím počítačom. Linke IT POMOC dávam päť hviezdičiek a odporúčam ju všetkým zákazníkom v podobnej situácii.
Posted on Google Google
Sandner Robert profile picture
Sandner Robert
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Každý problém s IT vyriešený rýchlo a racionálne
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

YOUR GUIDE TO BUSINESS PC MANAGEMENT

OUR PARTNERS

IT HELP Hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava
Franz Mika weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

We are available on business days Monday – Friday, 8:00 AM – 5:00 PM (or by arrangement)

SPRÁVA SERVEROV

V dnešnej digitálnej dobe je neustála dostupnosť a bezpečnosť serverov kľúčom k úspechu každej firmy. Ponúkame komplexnú správu serverov a zaistíme, že vaše dáta budú v bezpečí a vaše operácie plynulé. S našimi službami máte istotu, že vaše systémy sú neustále monitorované a chránené pred hrozbami.

Pomáhame znížiť riziko dátových strát a optimalizujeme výkonnosť serverov, aby vaše podnikanie mohlo prosperovať bez zbytočných výdavkov. Naše riešenia sú navrhnuté tak, aby zodpovedali špecifickým potrebám vašej firmy. 

ČO JE SPRÁVA SERVEROV

Správa serverov zahŕňa sériu technických a administratívnych úloh, ktoré zabezpečujú bezproblémový chod serverového parku. Medzi základné komponenty našich služieb patria pravidelné aktualizácie softvéru, monitorovanie výkonu serverov, zabezpečenie dát, a manažment databázových systémov. Tieto služby sú základom pre zabezpečenie stabilného a spoľahlivého IT prostredia, ktoré je nevyhnutné pre moderné podnikanie. Správne nastavený a udržiavaný server môže zvýšiť celkovú efektivitu a znížiť počet výpadkov alebo bezpečnostných incidentov. Náš prístup zahrňuje prispôsobenie každého aspektu správy serverov podľa individuálnych potrieb klienta. Pomocou najnovších technológií a postupov zabezpečíme, že vaše servery sú vždy plne funkčné.

SPRÁVA SERVEROV S IT POMOC

Naša firma poskytuje komplexný balíček služieb, ktorý obsahuje:

  • Proaktívne monitorovanie: Neustále sledovanie výkonu, zdravia serverov a sieťových zariadení, aby sme predišli akýmkoľvek problémom ešte pred ich vznikom.
  • Zálohovanie a obnova dát: Pravidelné zálohovanie dát na bezpečné miesta, vrátane off-site lokácií s rýchlymi a efektívnymi možnosťami obnovy.
  • Aktualizácie a patch management: Udržiavame vaše systémy vždy aktualizované a plne zabezpečené.
  • Technická podpora: Ponúkame rýchlu reakciu na vzniknuté technické problémy a výpadky servera.

Naše riešenia prispôsobujeme špecifických požiadavkám vašej firmy, aby sme zaistili, že vaše servery a dáta sú chránené proti všetkým formám hrozieb. Naša technická podpora zahŕňa okamžité riešenie akýchkoľvek incidentov, čo znamená menej prerušení vo vašich každodenných obchodných činnostiach. 

PRIEBEH SPOLUPRÁCE S IT POMOC

Kontaktovanie klienta

Spolupráca začína telefonickým rozhovorom, v ktorom diskutujeme s klientom o jeho požiadavkách a potrebách. Zároveň sa dohodneme na spoločnom stretnutí.

Obhliadka u klienta

Počas návštevy klienta sa informujeme o jeho IT infraštruktúre a pracovnom prostredí. Tento krok nám umožňuje identifikovať špecifické potreby a výzvy, s ktorými sa klient stretáva.

Analýza situácie

Analýza aktuálneho stavu a potrieb klienta nám umožňuje identifikovať oblasti pre zlepšenie a inovácie. Vďaka získaným informáciám vieme vypracovať ponuku pre klienta na mieru.

Cenová ponuka

Na základe predchádzajúcej obhliadky a analýzy pripravíme cenovú ponuku, ktorá detailne popisuje navrhované služby, odhadované náklady a časový rámec realizácie. 

Spolupráca

Po schválení cenovej ponuky začína fáza realizácie, kedy sa implementujú dohodnuté služby a riešenia. Následne sa o klienta pravidelné staráme a riešime každý jeho problém s IT.

PRIEBEH SPOLUPRÁCE S IT POMOC

Kontaktovanie klienta

Spolupráca začína telefonickým rozhovorom, v ktorom diskutujeme s klientom o jeho požiadavkách a potrebách. Zároveň sa dohodneme na spoločnom stretnutí.

Obhliadka u klienta

Počas návštevy klienta sa informujeme o jeho IT infraštruktúre a pracovnom prostredí. Tento krok nám umožňuje identifikovať špecifické potreby a výzvy, s ktorými sa klient stretáva.

Analýza situácie

Analýza aktuálneho stavu a potrieb klienta nám umožňuje identifikovať oblasti pre zlepšenie a inovácie. Vďaka získaným informáciám vieme vypracovať ponuku pre klienta na mieru.

Cenová ponuka

Na základe predchádzajúcej obhliadky a analýzy pripravíme cenovú ponuku, ktorá detailne popisuje navrhované služby, odhadované náklady a časový rámec realizácie. 

Spolupráca

Po schválení cenovej ponuky začína fáza realizácie, kedy sa implementujú dohodnuté služby a riešenia. Následne sa o klienta pravidelné staráme a riešime každý jeho problém s IT.

ČO O NÁS POVEDALI NAŠI ZÁKAZNÍCI

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Marian Pavlovic profile picture
Marian Pavlovic
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rýchla, efektívna pomoc s PC, profesionálny prístup a kompetentný personál spoločnosti. Ďakujem Vám!
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Mária Knollmayerová profile picture
Mária Knollmayerová
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Veľká spokojnost
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Eduard Rosa profile picture
Eduard Rosa
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Výborná práca odborníka na realizáciu opravy základných úkonov, teším sa na ďalšiu spoluprácu.Rosa Eduard
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Tatiana Taročková profile picture
Tatiana Taročková
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Vysoko oceňujem profesionalitu a ústretový prístup personálu pri riešení problému s mojím počítačom. Linke IT POMOC dávam päť hviezdičiek a odporúčam ju všetkým zákazníkom v podobnej situácii.
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Sandner Robert profile picture
Sandner Robert
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Každý problém s IT vyriešený rýchlo a racionálne
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VÁŠ SPRIEVODCA SPRÁVOU SERVEROV

NAŠI PARTNERI

IT POMOC linka

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

linka@itpomoc.sk

Kde nás nájdete

IT POMOC
Čajakova 26, Bratislava
Franz Mika weg 7/1/25, Wien
Svatošská 23, Karlovy Vary

Sme Vám k dispozícii v
pracovné dni
pondelok – piatok
8:00 – 17:00
(prípadne podľa dohody)