Network and server monitoring, oversight and logging
Security is not a one-off action. We continuously monitor availability, performance and security events and collect logs, so you can enjoy lasting peace of mind.

EXCELLENT Based on 627 reviews Posted on Google Matus LelkoTrustindex verifies that the original source of the review is Google. Veľmi ústretový personál, rýchle a úspešné prevedenie opravy tlačiarne. Môžem len vrelo odporúčaťPosted on Google MilanTrustindex verifies that the original source of the review is Google. Profesionálny prístup na riešenie uvedených problémov.Posted on Google Ľubomír GaraiTrustindex verifies that the original source of the review is Google. PRÍJEMNÝ PRACOVNÍCI, RÝCHLE A PROFESIONÁLNE OPRAVY.Posted on Google Ľuboš DudíkTrustindex verifies that the original source of the review is Google. Super firma, vždy keď som sa na nich s niečím obrátil, môj problém rýchlo vyriešili. Odporúčam 👍Posted on Google Eva SommierTrustindex verifies that the original source of the review is Google. S firmou IT pomoc som bola maximálne spokojná. Pomohli mi s kompletným nastavením internetového riešenia, routera aj preinštalovaním počítača. Oceňujem najmä vysoko odborný a profesionálny prístup, rýchlu komunikáciu a promptné dodanie služby. Pán Klozik je naozaj expert vo svojom odbore – všetko mi zrozumiteľne vysvetlil, navrhol najlepšie riešenie a celá realizácia prebehla bez problémov. Veľká spokojnosť z mojej strany a určite využijem Vaše služby aj v budúcnosti. Určite odporúčam.Posted on Google Jozef ČmeloTrustindex verifies that the original source of the review is Google. Som veľmi spokojný so službami firmy IT pomoc. Kedykoľvek som opakovane potreboval urgentne pomoc, vždy boli ochotní a pomohli. Vážim si okamžitú pomoc a ochotu pri vyriešení problémov s tlačiarňou, s internetovým spojením a podobne.Posted on Google Darina MalackáTrustindex verifies that the original source of the review is Google. Oceňujem ústretový prístup zamestnancov pobočky v BA, ktorí do 2 dní vyriešili náš problém s poškodením tlačiarne. Ďakujem vámVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Oversight that never sleeps
The cheapest incident is the one you catch before it grows into an outage or a data breach. We build you round-the-clock oversight of your network, servers and security, we centralise your logs in one place and scan regularly for vulnerabilities. On top of that, ongoing maintenance keeps everything up to date and reliable. It is also one of the key measures under NIS2.
What the monitoring pillar includes
Five services that give you oversight, evidence and the certainty that you know about problems first.
Availability Network and server monitoring
Protection Security monitoring
Prevention Vulnerability Scanner
History Central log server
Maintenance Managed Services 

External and internal monitoring
We set up oversight either externally from our server, or directly within your infrastructure. We choose whatever makes sense for your network and your budget.
We monitor your network and services from our monitoring server.
Ideal for a quick start without touching your infrastructure.
- Service availability (PING)
- Packet loss (Packet Loss)
- Response time (RTT)
- Additional metrics as needed (traffic, CPU, RAM, HDD...)
- Monitoring via SNMP or a software agent
- Problem table and email notifications
We deploy a dedicated monitoring server directly within your infrastructure as a virtual machine (VM). All data stays with you.
- Dedicated monitoring server (VM) in your network
- Unlimited number of monitored devices
- Unlimited number of metrics
- Interactive network map
- Problem table and email notifications
- All data stays within your infrastructure
We tailor both solutions to your needs: individual price quote
What you gain
Why IT HELP
We are not your typical IT folks. We look after your technology with expertise and a human approach, and we speak a language you understand.
We provide monitoring and oversight on site in your region and remotely nationwide.
Our partners

Frequently asked questions
What exactly do you monitor?
The availability and performance of servers, networks and NAS (CPU, RAM, disks, ports, processes), security events via SIEM, vulnerabilities via regular scans, and logs from all devices on a central log server.
How do we find out about a problem?
The system sends instant notifications when limits are exceeded or an outage occurs. We respond to critical events according to the agreed rules within managed services.
Is monitoring suitable for smaller companies too?
Yes. We adapt the scope to the size of your company, from a few servers to extensive infrastructure. You pay for what you really need.
Will it help with NIS2?
Yes. Monitoring, recording of security events, vulnerability management and logging are among the key measures required by the NIS2 Directive (EU) 2022/2555 and its national implementing rules.
What does patch management include?
Regular updates of Windows operating systems and third-party applications, firmware and drivers, so your systems are free of known vulnerabilities and run reliably. Part of managed services.
Do you also look after companies nationwide?
Yes. We handle monitoring and oversight mostly remotely across the country, and we also operate on site in your region.
Keep your IT under constant oversight
Get in touch and we will design tailored monitoring and oversight, so you know about problems first.
„Your trust inspires us“
Related pillars
Network and device protection
We deploy active defence for your network and endpoints.
→ View pillarWhere to Find Us
IT HELP
Čajakova 26, Bratislava, Slovakia
Franz Mika Weg 7/1/25, Wien, Austria
Svatošská 23, Karlovy Vary, Czech Republic
We are available on business days Monday – Friday, 8:00 AM – 5:00 PM (or by arrangement)




