Network and server monitoring, oversight and logging

Security is not a one-off action. We continuously monitor availability, performance and security events and collect logs, so you can enjoy lasting peace of mind.

Zabbix, SIEM, Graylog Instant notifications Patch management included
Network and server monitoring, security oversight, IT HELP

Oversight that never sleeps

The cheapest incident is the one you catch before it grows into an outage or a data breach. We build you round-the-clock oversight of your network, servers and security, we centralise your logs in one place and scan regularly for vulnerabilities. On top of that, ongoing maintenance keeps everything up to date and reliable. It is also one of the key measures under NIS2.

What the monitoring pillar includes

Five services that give you oversight, evidence and the certainty that you know about problems first.

Availability Network and server monitoring
In real time we monitor the availability of servers and devices, their load (performance, memory, disks) and the running of key applications and services, such as your company website, e-shop, database or email. You know about an outage immediately, often before your customer does. Built on Zabbix
Example of a monitoring dashboard: infrastructure map, 99.9% availability, active alerts and system load in real time
Central log server Example of a central log server: log search, event histogram and captured login attempts
Example of a monitoring panel and central log server · availability, alerts and records in real time

External and internal monitoring

We set up oversight either externally from our server, or directly within your infrastructure. We choose whatever makes sense for your network and your budget.

We monitor your network and services from our monitoring server.
Ideal for a quick start without touching your infrastructure.

  • Service availability (PING)
  • Packet loss (Packet Loss)
  • Response time (RTT)
  • Additional metrics as needed (traffic, CPU, RAM, HDD...)
  • Monitoring via SNMP or a software agent
  • Problem table and email notifications

We deploy a dedicated monitoring server directly within your infrastructure as a virtual machine (VM). All data stays with you.

  • Dedicated monitoring server (VM) in your network
  • Unlimited number of monitored devices
  • Unlimited number of metrics
  • Interactive network map
  • Problem table and email notifications
  • All data stays within your infrastructure

We tailor both solutions to your needs: individual price quote

What you gain

You know about outages and threats first, often before your users notice them.
We trace the cause of an incident quickly thanks to central logs.
We detect vulnerabilities continuously, not only after an attack.
Systems run up to date and reliably thanks to regular maintenance.
Evidence and an overview of events for compliance with NIS2 and audits.
Predictable monthly costs instead of expensive firefighting.

Why IT HELP

We are not your typical IT folks. We look after your technology with expertise and a human approach, and we speak a language you understand.

24/7round-the-clock oversight
ISO27001 & 9001
30+years of IT experience

We provide monitoring and oversight on site in your region and remotely nationwide.

Our partners

Microsoft partner ESET partner Dell partner Synology partner VMware partner Epson partner TeamViewer partner Veeam partner KROS partner

Frequently asked questions

What exactly do you monitor?

The availability and performance of servers, networks and NAS (CPU, RAM, disks, ports, processes), security events via SIEM, vulnerabilities via regular scans, and logs from all devices on a central log server.

How do we find out about a problem?

The system sends instant notifications when limits are exceeded or an outage occurs. We respond to critical events according to the agreed rules within managed services.

Is monitoring suitable for smaller companies too?

Yes. We adapt the scope to the size of your company, from a few servers to extensive infrastructure. You pay for what you really need.

Will it help with NIS2?

Yes. Monitoring, recording of security events, vulnerability management and logging are among the key measures required by the NIS2 Directive (EU) 2022/2555 and its national implementing rules.

What does patch management include?

Regular updates of Windows operating systems and third-party applications, firmware and drivers, so your systems are free of known vulnerabilities and run reliably. Part of managed services.

Do you also look after companies nationwide?

Yes. We handle monitoring and oversight mostly remotely across the country, and we also operate on site in your region.

Keep your IT under constant oversight

Get in touch and we will design tailored monitoring and oversight, so you know about problems first.

„Your trust inspires us“

Related pillars

Complete IT audit

Complete IT audit

We establish the baseline and reveal weak spots.

→ View pillar
Network and device protection

Network and device protection

We deploy active defence for your network and endpoints.

→ View pillar
Training and consulting

Training and consulting

We strengthen the human factor and advise on strategy.

→ View pillar

IT HELP Hotline

+421 948 07 97 07

+421 2 5244 2951

+421 948 07 97 07

hotline@ithelp.digital

Where to Find Us

IT HELP
Čajakova 26, Bratislava, Slovakia
Franz Mika Weg 7/1/25, Wien, Austria
Svatošská 23, Karlovy Vary, Czech Republic

We are available on business days Monday – Friday, 8:00 AM – 5:00 PM (or by arrangement)